We also asked When planning for back to school, what could retailers do better to help you? Comments from our panel members included:
“I love when retailers group everything, so the school books you can go on choose the school and class and then the whole book and stationery list comes up so you can just buy it all in one go without having to search for anything. That really helps me so I don’t forget something from the list.”
“The big retailers like Tesco & Dunnes should stock the colours for uniforms of schools in their area.”
“Accurate sizing details for uniforms (waist, arm, leg), school bags (to fit all books) and lunch boxes (bag friendly) is very important!”
“Online retailers for school books really need to have great stock levels as it is so annoying when you get half way through placing an order and some of the books aren’t available. It means another delivery cost or having to go to another retailer and starting again! Same for the uniform suppliers, the kids need to try them on but they don’t always have all items in stock so it means having to go back in-store to collect. I’m happy to order the schoolbag online if they want the same as they had previously in a different colour so as long as an online retailer has a good choice of school bags I will order there instead.“
“I’d like more offers, free items or extras with new bags/books and stationery.”